REFUND POLICY

Refund & Return Policy

Effective Date: December 29, 2025

At Best IPTV USA, we are committed to providing high-quality IPTV services. Please read our refund policy carefully before making a purchase.

1. No Free Trials

All subscriptions are paid, and  Please ensure you choose the plan that best suits your needs.

2. Refund Eligibility

Refunds are considered only in the following situations:

  • Service is non-functional due to technical issues on our end and cannot be resolved within 48 hours.

  • Wrong subscription plan or double purchase (verified by our support team).

3. Non-Refundable Situations

Refunds will not be issued for:

  • User error, such as wrong device setup or incompatible hardware.

  • Internet or connectivity issues on the user’s end.

  • Change of mind or dissatisfaction after service has been used.

4. Refund Process

To request a refund:

  1. Contact our support team via email or WhatsApp/phone.

  2. Provide proof of purchase and a detailed explanation of the issue.

  3. Our team will review your request and respond within 48 hours.

If approved, refunds will be issued to the original payment method used for the purchase.

5. Contact Us

For questions or refund requests, contact:

📧 Email: support@bestiptv-usa.com
📞 Phone / WhatsApp: +44 7346 334610